CRIG Forum : Getting your library project off the ground

1.45pm - Registration
2.00pm - Welcome
2.10pm - Project Overviews

• Build your Computer Skills Classes - Federation University - Ange Jenkins, Coordinator, Lending and Enquiry Services and Daphne Thornton, Client Services Assistant
  
  The “Build your Computer Skills Classes” project was the product of a discussion between members of two library teams about the needs of students enrolling in TAFE courses and an identified gap in their digital literacy skills. The state government had announced Free Priority TAFE Courses and we were expecting an increase in student numbers on campus. A collaborative effort was agreed upon: Enquiries staff, being the first point of contact for students, and Liaison staff would join together to deliver workshops. This cross-team collaboration not only meant that we could all contribute our knowledge and past experiences of student needs, but that we could improve our own skills and use them in our everyday work with students.
  
  

• Getting social media front and centre - Legitimisation, celebration, improvisation, and capacity-building - University of Melbourne - Andrea Hurt, Library Social Media Coordinator and Client Services Librarian
  
  In 2015, social media was not high on the leadership team’s radar at the University of Melbourne Library. Asymmetric levels of awareness, engagement, and competencies with social media were evident across library staff. Despite this challenging position, a team of volunteers could see the potential of library social media. To unlock that opportunity, we knew we needed to advocate for recognition, increase our visibility, and further engage with our audiences. Fast-forward to 2019, and library social media is now front and centre..How did we get here.
  
  

• Pedagogy Reading Group - Monash University - Aimee Turner, Learning Skills Adviser and Dalia Malaeb, Librarian
  
  To address the need for a greater awareness of educational concepts and theories amongst library staff, a pedagogy reading group, which met five times across a 12 month period, was established to introduce staff to key concepts found in education research. We will discuss how the reading group approach was chosen and implemented, the key benefits of this approach, and how the project has since evolved.
  
  

• Piloting a predictive chat service - Deakin University - Craig Patterson, Manager, Faculty of Arts & Education Library Services, Learning and Teaching
  
  In 2016 Deakin was expecting 50% of its students to be enrolled in the Cloud by 2020 and was seeking ways to engage with students at their point of need. The library had previously offered a chat service which ceased due to low use, but we thought that technology and demand may have changed. One question we had was whether asking website visitors if they needed anything via a pop-up would be valued. This brief talk describes how we went about trying to figure out how our community would react to our efforts to meet them where they were.
  
  

2.40pm - Panel Q & A with Jennifer Murphy, Educational Services Librarian, Victoria University

3.10pm - Afternoon Tea
3.35pm - Lingo Bingo - Kylie Tran, Senior Client Services Librarian & Naomi Mullumby, Architecture Building and Planning Librarian (University of Melbourne)
3.55pm - Group activity - Getting a project off the ground - Kylie Tran & Naomi Mullumby
4.30pm - Three minutes, Three tips
5.00pm - Finish

This event is free of charge and exclusively for staff of CAVAL's member university libraries. Attendees are encouraged to bring their own name badge on the day.